Business Software

Discover What We Can Do For Your Business

94% of decision makers recognize the importance of streamlined workflow

Sources: The Opinium Workplace Productivity and Communications Technology Report Tower Perrins, Inc. Magazine

We partner with our clients as a true technology partner to address their key communication and business technology challenges. Our focus is not just on the processes themselves but on the work environment and user experience. Attention to this vital component of  business promotes employee satisfaction and cultivates a culture of higher individual and group performance.

Let our experienced team integrate and implement a software solution expertly designed to increase efficiency, productivity, and reduce costs.


Whether it is an off-the-shelf product, a fully custom solution, or a combination of both, IMS can tailor each solution to the exact managerial and operational process needs of your organization.

IMS has full-time programmers on staff specializing in the creation, testing, and implementation of custom and packaged business software solutions.

  • User Experience HUB
  • Unified Collaboration Portal
  • CRM and Service Desk Integration
  • Business Analytics for KPI Dashboard
  • Intelligent Document Capture
  • Business Process Automation
  • Custom Business Application Development

Introducing the User Experience Hub

A single platform seamlessly connecting, DATA, PEOPLE and ORGANIZATIONS by utilizing multiple integrated systems in a single user dashboard.

The purpose of any new technology system is to help maximize the end users daily workflow experience which cultivates a high performance and positive environment.

Streamline communication and centralize data access across a multitude of systems including your existing line-of-business software through a library of APIs. Experience a simplified workflow solution agnostic to the employee type or department.

Business Communications that power the workplace of tomorrow, today.

 Unified Communications 

Voice, Video, Messaging, Web Conferencing & Collaborative Environments

 Business Analytics

Data Optimization, Dashboard Analytics and Business Intelligence

Business Process Management

Robotic Process Automation, Artificial & Business Intelligence

Customer Relationship Management 

Contacts, Critical Data / Content & Communication History

IM Solutions provides remote, hybrid and on-site support options, allowing clients to create the exact coverage they need to support their business requirements.

  • Customer Service Help Desk
  • Remote Monitoring
  • Asset and Configuration Management
  • Emergency and Oncall Service